Thorn's Tavern Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://thornstavern.com/] (the "Site"), use our AI generation tools, or purchase our products.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We collect information that you provide to us directly and information that is automatically collected when you use our services.
Account Data: Name, email address, password, and profile settings when you register.
Order & Shipping Data: Name, shipping address, billing address, phone number, and payment confirmation details (we do not store full credit card numbers; payments are processed by secure third-party gateways).
AI Generation Data (User Content): Text prompts, parameters, style preferences, and reference images you upload to generate 3D models. We also store the resulting 3D model files and preview images associated with your account.
Device & Usage Data: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Cookies: We use cookies to maintain your session (keep you logged in) and remember your generation settings.
We use the collected information for the following purposes:
To Provide Services: To operate our AI 3D generation tools and process your requests.
Order Fulfillment: To manufacture (3D print) your custom models and ship them to your designated address.
Service Improvement: To analyze usage trends and improve the quality of our AI generation and printing algorithms.
Communication: To send you order confirmations, shipping updates, and customer support responses.
Marketing (With your consent): To send you newsletters, marketing communications, and information about new products, services, or crowdfunding campaigns that we think may interest you. You can opt-out of these communications at any time.
We do not sell your personal information. We only share information with third parties in the following specific situations:
To provide text-to-3D generation capabilities, we utilize the API services of Meshy.ai. When you use our generation tools, your input data (text prompts and reference images) is transmitted to Meshy.ai for processing. We recommend reviewing Meshy.ai's Privacy Policy (https://www.meshy.ai/privacy-policy) to understand how they handle data processing.
To deliver your physical orders, we share your Name, Shipping Address, and Phone Number with our third-party logistics partners and local couriers. These parties are authorized to use your information only to perform the delivery service.
Financial transactions are handled by our third-party payment processors (e.g., Stripe, PayPal). We share transaction data with them only to the extent necessary for the purposes of processing your payments and refund requests.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
While we strive to keep your generated 3D models accessible in your account history for re-printing or downloading, we do not guarantee permanent storage. We reserve the right to delete User Content (including generated 3D files) that has been inactive for a certain period (e.g., 2 years) to manage server storage capacity. We encourage you to download and save your 3D files locally.
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your information, including Personal Data, may be processed at — and transferred to — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Specifically, as our operational teams are based in Hong Kong and our servers/AI providers may be located in the United States, your data will be transferred to these locations for the purposes of fulfilling your order and generating your models. By submitting your information, you agree to this transfer, storing, or processing.
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate data.
Deletion: Request that we delete your account and personal data (Subject to our need to retain certain transaction records for legal/tax purposes).
To exercise these rights, please contact us at service@thornstavern.com.
This website is operated by Allewege, LLC (a US registered entity). Payment processing services for products and services purchased on this website are provided by BOULDER INTERNATIONAL LIMITED, located at Flat C, 15/F, Marine View, 19 Middle Lane, Discovery Bay Midvale Village, Lantau Island, Hong Kong.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
Email: service@thornstavern.com
Mailing Address: BOULDER INTERNATIONAL LIMITED Flat C, 15/F, Marine View, 19 Middle Lane Discovery Bay Midvale Village Lantau Island, NT, Hong Kong
For the purpose of applicable data protection laws, we are the data controller of your personal information.